Careers

Sabio Group

Associate Reporting Specialist

Sabio is a Global company and the leading independent UK Contact Centre solution supplier.  We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and solutions. 

Sabio provides expertise and solutions that our customers’ need to respond to the ever-changing world. Our powerhouse products and expertise are mainly around creating state-of-the-art real-time communications platforms, and contact centre system integration.  As Sabio we love what we do. We love to learn, we love to experiment, and we love to build the best products, deliver the customer experience we can using the best tools we can find and build. We're brave, we work hard and at our core we are about quality.  We want to be challenged and be encouraged to 'dare'. We have a strong problem-solving engineering background and ‘can-do’ attitude, which remains at the centre of everything we do.  


We are currently looking for a passionate and enthusiastic Associate Reporting Specialist to join our Madrid Team

We look for people with the right cultural fit having what it takes to drive our business forward. We also look for people who are keen to develop new knowledge and skills, because our growth is ultimately dependent on yours. You will play an important role in driving change within our business, joining a department that is continually on a journey of change.


Key Responsibilities

  • Definition, implementation and testing of analytical solutions that respond to customer needs.  
  • Carrying out data modeling, ETL and visualization dashboards, having as data sources the clients' own systems or files, traditional and BIG DATA architectures, internal data, and external public or paid data.  
  • Design and implementation reports on business intelligence tools.

Skills Knowledge and Expertise

  Experience and/or knowledge will be positively valued: 
  • Be able to understand client needs about new reports & dashboards implementations.  
  • Design and development of reports (Power BI, Qliksense, Tableau...). 
  • ETL processes. Obtaining, processing and exploitation of different information niches. 
  • Capacity and use of analytical tools, statistics… ·
  • Knowledge in data management. ·
  • Use of APIs, web services and knowledge of SQL. 
  • Sharepoint page management.
 
Bonus skills: 
  • Experience with multichannel integrations with different channels (Contact Center, Chat, Chatbot, Whatsapp). 
  • Have experience in integrations with REST/SOAP APIs.
  • Data Warehousing and basic knowledge of BIG DATA architectures.
  • Programming knowledge any programming language. Good level of English  

Benefits

This is your chance to join and friendly and passionate team that will motivate you to learn and develop your career in the company.

Benefits may include:

Pension Scheme
Remote/Flexible work
Life insurance
Private health
Plus many more! (Benefits are dependant on your base location.)

The Small Print

Strictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee. All applicants must have the right to work in the territory to which the role relates (UK & EU). Sabio Group are unable to offer sponsorship on any roles advertised. 

Apply now
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Department
Delivery
Employment Type
Full Time
Location
Madrid
Reporting to
Head of PS Spain

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Did you know?
Sabio is Spanish for 'wise', and is associated with King Alfonso X 'El Sabio' (1221-1284).
The name Sabio reflects the importance we place on the quest for knowledge, achievement and embracing the benefits of the diversity.
Discover more about Sabio