Sabio Group

Junior Project Manager

Sabio is a Global company and the leading independent UK Contact Centre solution supplier.  We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and solutions.  

Sabio provides expertise and solutions that our customers’ need to respond to the ever-changing world. Our powerhouse products and expertise are mainly around creating state-of-the-art real-time communications platforms, and contact centre system integration.  As Sabio we love what we do. We love to learn, we love to experiment, and we love to build the best products, deliver the best customer experience we can using the best tools we can find and build. We're brave, we work hard and at our core we are about quality.  We want to be challenged and be encouraged to 'dare'. We have a strong problem-solving engineering background and ‘can-do’ attitude, which remains at the centre of everything we do.  

We are currently looking for a passionate and enthusiastic Junior Project Manager to join our Project Delivery team. 

We look for people with the right cultural fit having what it takes to drive our business forward. We also look for people who are keen to develop new knowledge and skills, because our growth is ultimately dependent on yours. You will play an important role in driving change within our business, joining a department that is continually on a journey of change. 

Key Responsibilities

We are looking for a proven project manager with a track record of delivering mid-sized projects (e.g. a delivery duration of 3-6 months) with a relative degree of technical complexity.
  • You will have a good understanding and experience of Waterfall and/or Agile delivery methodologies.
  • You will lead and manage projects through their entire project lifecycle, from gaining a thorough understanding of the solution through to successful project planning, deployment, business/service acceptance and project completion, all to time, cost and quality.
  • You will be expected to manage multiple concurrent projects with varying levels of complexity based on a range of different technology applications and platforms.
  • There will be a strong focus on financial and commercial management therefore a solid understanding of cost management processes will be required, such as understanding cost baselines, project revenue forecasting and project profitability.
  • As a Sabio Project Manager you will also have a basic appreciation and understanding of Benefits Management and Benefit Realisation to ensure client business cases are understood and realised.
  • The relationship with the client during project delivery must be supported by strong and frequent communication between the client and the Sabio project team. You will always ensure that the agreed deployment schedule is met and that business acceptance and handover to Support is successful.
  • This is a challenging role that requires strong support from key internal and external stakeholders at many levels across the business. 
  • You will need to demonstrate leadership and team building skills and be able to balance these with the structure and discipline needed to manage and control project risks and costs. You will be required to report on project progress to the Sabio Programme Managers and undertake work that supports programme and business planning across Sabio.
  • The role requires excellent communication and strong customer relationship skills. As an organisation which continually seeks to improve, you will be expected to contribute to the development of Sabio project and programme processes such that the business can be responsive to changing customer and business needs.

About You

  • Proven experience of Waterfall and Agile project delivery methodologies
  • Good commercial acumen with experience of project accounting, e.g. cost control, revenue forecasting and project profitability
  • Experience of virtual project team management (e.g. matrix management across technical teams)
  • Experience of managing complex technical projects
  • Excellent verbal communication skills and versed in the art of explaining issues clearly and in detail
  • Ability to develop operational relationships with the customer and demonstrate the right level of empathy and understanding
  • Proven project management experience within a professional services, consultancy or systems integrator environment
  • Background in IT or the customer services/contact centre industry
  • Experience of working in a professional services or customer facing role
  • Current PRINCE2 (or equivalent) Waterfall and/or Agile Project Management Practitioner level accreditation

What’s in it for you?

Sell the role to the candidate; you can add video content to discuss what a typical day looks like.

Here at Sabio we take customer satisfaction seriously; we aim to provide the best possible experience to our customers throughout the project delivery journey. We do this through building strong and enduring relationships with our customers and by providing industry leading project management services that are the envy of our competitors.
As a Sabio project manager you will have full control of your projects supported by a talented team of highly skilled and experienced engineers and consultants who are all specialists in their field. You will lead and manage projects through their entire project lifecycle from project inception, through design, delivery and testing to live deployment and handover to the customer and the Sabio Support team.
Your projects will be delivered to the satisfaction of your customers by being on time and of high quality, and you will also ensure that the project is delivered profitably and within cost.
You will be part of a highly motivated team who will support you and help you grow and develop your skills. We take continuous improvement seriously, whether that’s improving our internal processes, project management systems / software, contribution to other areas of the organisation or just being better at what we do. That’s why we commit 5% of everybody’s time each week to personal development. There are always opportunities to gain new skills or to attend internal or external training programmes.

The Small Print
Strictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee
All applicants must have the right to work in the territory to which the role relates (UK & EU)
Sabio Group are unable to offer sponsorship on any roles advertised 
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Employment Type
Full Time

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Did you know?
Sabio is Spanish for 'wise', and is associated with King Alfonso X 'El Sabio' (1221-1284).
The name Sabio reflects the importance we place on the quest for knowledge, achievement and embracing the benefits of the diversity.
Discover more about Sabio