Linguist Expert
Sabio is a Global company and the leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and solutions.
Sabio provides expertise and solutions that our customers’ need to respond to the ever-changing world. Our powerhouse products and expertise are mainly around creating state-of-the-art real-time communications platforms, and contact centre system integration. As Sabio we love what we do. We love to learn, we love to experiment, and we love to build the best products, deliver the customer experience we can using the best tools we can find and build. We're brave, we work hard and at our core we are about quality. We want to be challenged and be encouraged to 'dare'. We have a strong problem-solving engineering background and ‘can-do’ attitude, which remains at the centre of everything we do.
We are looking for a Linguist Expert to join our Madrid team.
Sabio provides expertise and solutions that our customers’ need to respond to the ever-changing world. Our powerhouse products and expertise are mainly around creating state-of-the-art real-time communications platforms, and contact centre system integration. As Sabio we love what we do. We love to learn, we love to experiment, and we love to build the best products, deliver the customer experience we can using the best tools we can find and build. We're brave, we work hard and at our core we are about quality. We want to be challenged and be encouraged to 'dare'. We have a strong problem-solving engineering background and ‘can-do’ attitude, which remains at the centre of everything we do.
We are looking for a Linguist Expert to join our Madrid team.
Key Responsibilities
You will be in charge of auditing, creating and training our linguistic models, as well as being in charge of the design, recording and editing of the voiceovers necessary for our projects.
In addition, you will be a reference within the automation area, identifying and coordinating linguistic tasks, common features of the different projects, carrying out analysis and comparisons between different market products.
Provide support to the area manage to organise the necessary training based on the career plan of the employee team and project needs.
Skills Knowledge and Expertise
- Degree in Linguistics and Applied Languages.
- Knowledge and experience in NLP
- High level of English (C1).
- Master in Linguistics.
- Knowledge and experience in a programming language, preferably Python
Beneficial
- Bot development through Nuance Mix.
- Experience in hand with Nuance Insights.
- Bot development through Dialog Flow CX.
- Valuable, bot developments through Amazon Lex.
- Valuable, bot development through Genesys Engage.
Benefits
Benefits
Our Workplace! Going to work will feel like coming home. We make work fun.
And if you have an appetite to learn new things, like we do, we offer our innovative career plan, through a continuous training program to keep you at pace with the most advanced products and technology.
In addition, Sabio Group offers social benefits such as Meal Vouchers, Medical Insurance, Pension Plan and Life Insurance.
In addition, Sabio Group offers social benefits such as Meal Vouchers, Medical Insurance, Pension Plan and Life Insurance.
And Salary?... yes, that too!
About us
Sabio is the leading independent European Customer Experience company, with the most innovative end-to-end approach to the digital transformation of customer service interactions, processes and operations.
We work with our clients to deliver exceptional customer experience through innovative technology solutions and a team of customer service process specialists in a fast, cost-effective, efficient and creative way from a triple customer, employee and business perspective.
We have more than 500 clients worldwide, 13 offices, a team of more than 1,000 professionals - 300 of them in Spain - helping important organizations in their innovation and digital transformation processes to improve the Customer Experience.
We work with our clients to deliver exceptional customer experience through innovative technology solutions and a team of customer service process specialists in a fast, cost-effective, efficient and creative way from a triple customer, employee and business perspective.
We have more than 500 clients worldwide, 13 offices, a team of more than 1,000 professionals - 300 of them in Spain - helping important organizations in their innovation and digital transformation processes to improve the Customer Experience.
Strictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee.
All applicants must have the right to work in the territory to which the role relates (UK & EU). Sabio Group are unable to offer sponsorship on any roles advertised.
