Careers

Sabio Group

Sales Order Processing Specialist

Through a unique combination of expertise, technology, and insight, we will guide your business in the creation of exceptional end-to-end digital customer experiences. Putting your customer at the heart of your organisation.

We work across industry verticals, with some of the world’s largest organisations, to transform their customer experience, reduce operational costs and improve customer and employee engagement.

Combining our own unique products and deep sector knowledge with award-winning technologies, we are one of Europe’s fastest growing providers of digital CX transformation solutions, supporting clients in over 50 countries.

We are also plotting a path to net zero with a commitment to the UN Sustainable Development Goals, and we are committed to diversity and inclusion within our workplace. Our workforce reflects the whole of society enabling us to deliver experiences for the whole of society

We are looking a passionate Sales Order Processing Specialist to validate commercial bookings and deliver the day to day process around sales order management in an accurate and timely manner.

Key Responsibilities

  • Assist with commercial deal structuring and approval within SFDC to support the sales cycle and order efficiency.  
  • To drive documentation compliance throughout the sales and annuity process cycles; including work orders, purchase orders, contracts and statements of work. 
  • To review in detail all documents and ensure they comply with Sabio policy, process and procedures.  
  • Identify areas of non-compliance with documents and processes and to integrate and liaise with other departments within the business to ensure swift resolution of such issues.  
  • Maintain Salesforce as directed, specifically to assist with the population of product catalogue items; Drive the opportunity process and control around commercial handover from Negotiate & Close Into Order Management and through to Closed Booked  
  • To process all documents and system information accurately and in a timely manner, specifically SFDC Booking, Financial Force Projects, Sales Orders/Confirmations and subsequent Annuity Service Contract within our systems.  
  • Creation of all Financial Force projects of commercial sale including creation of Invoicing, Revenue Recognition, Time Tracking Milestones and any Miscellaneous Adjustments to ensure complete handover to the support and delivery teams. 
  • To support both internal and external customers and ensure that all receive a timely service whilst ensuring that all order transactions meet the overriding needs of the business. 
  • Liaise and integrate with Purchase Order Processing Team to ensure a smooth flow of data between sales and purchasing and to identify any product constraints.  
  • Drive the co-termination of support to assist the renewal process for anniversaries & end of term renewals.  
  • Deliver weekly and monthly reporting in a timely manner.  
  • Assist with the month end billing process, specifically relating to timely dispatching of all project related invoice requests and/or billing events and ensuring all annuity related invoices have been dispatched on time.  
  • Active involvement in the Group Order Management team as a whole 

Skills Knowledge and Expertise

  • Experience of Sales Order Processing, Sales Support and/or equivalent role 
  • Knowledge of Salesforce, Financial Force and SAGE/Navision software systems preferable 
  • Excellent attention to detail
  • Excellent communication skills with the ability to build relationships
  • Performance driven and able to deliver key outputs working under pressure as required 
  • Strong working knowledge of MS Excel, Word and Outlook 
  • Analytical and numerate 
  • Ability to deliver to deadlines
  • Highly organised, able to prioritise own workload 
  • An energetic approach and a can-do attitude 
  • Enjoys working as part of a team and collaboration 
  • Self – motivated 

Benefits

This is your chance to join and friendly and passionate team that will motivate you to learn and develop your career in the company.

Benefits may include
  • Pension Scheme
  • Life insurance
  • Private health and dental care
  • Cycle to work 
  • 25 days paid holiday a year
  • Plus many more! (Benefits are dependent on your base location.)

The Small Print

Strictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee. All applicants must have the right to work in the territory to which the role relates (UK & EU). Sabio Group are unable to offer sponsorship on any roles advertised. 
Apply now
Apply now
Department
Enterprise
Employment Type
Full Time
Location
Madrid

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Did you know?
Sabio is Spanish for 'wise', and is associated with King Alfonso X 'El Sabio' (1221-1284).
The name Sabio reflects the importance we place on the quest for knowledge, achievement and embracing the benefits of the diversity.
Discover more about Sabio