Careers

Sabio Group

Senior Software Engineer

Through a unique combination of expertise, technology, and insight, we will guide your business in the creation of exceptional end-to-end digital customer experiences. Putting your customer at the heart of your organisation.

We work across industry verticals, with some of the world’s largest organisations, to transform their customer experience, reduce operational costs and improve customer and employee engagement.

Combining our own unique products and deep sector knowledge with award-winning technologies, we are one of Europe’s fastest growing providers of digital CX transformation solutions, supporting clients in over 50 countries.

We are also plotting a path to net zero with a commitment to the UN Sustainable Development Goals, and we are committed to diversity and inclusion within our workplace. Our workforce reflects the whole of society enabling us to deliver experiences for the whole of society

At the Sabio Group we are looking for an exceptionally driven and experienced Senior Software Engineer to join our Delivery department.

The purpose of the role is to undertake the design, development, and support of software for specific applications, including on-line, real-time and
network systems. 

Developing components using high-level languages (such as Java, C#), build tools (maven, docker, nuget), vendor specific tooling such as Avaya OD, database design techniques and developing a variety of software including client UI, contact centre supporting software and speech focused applications. 

Its scope covers all aspects from detailed programming to high level system design from the concept or model stage, and in all development phases from requirements definition to setting to work and acceptance the resource planning of the Implementation Services teams, both Consultants and Specialists

Key Responsibilities

  • Engineer solutions to be as flexible, efficient, agile, scalable, reliable and cost effective as possible
  • Ability to work in a controlled way , with little guidance on familiar code bases
  • Responsible for designing and implementing bespoke software for customers projects
  • Technical guidance and mentoring of other software engineers and junior software engineers, Including new starts
  • Test against test criteria by creating and executing manual test plans and by writing automated unit tests
  • Support peers with constructive feedback , • Provide Project Manager with status reports
  • Hand project over to customer and tech. support team in the form of a user/support guide and training
  • Updating internal systems
  • Documentation of solution to ensure knowledge shared.

Skills Knowledge and Expertise

  • Educated to degree level or equivalent , Experience in programming using object-oriented languages (such as Java)
  • Are able to anticipate patterns and links; looking beyond the immediate problem to the wider implications
  • Great time management with self and the team in order to reach team targets
  • Confidence when proposing new ideas
  • Ability to work well under pressure and when dealing with customer escalations.
  •  Pro-actively acts to understand client needs and offer assistance even when not asked.
  • Attention to detail, double-checks own work to ensure accuracy.
  • Experience in a technical environment , Experience in programming scripting languages (such as bash, powershell, python)
  • Experience in integration with third-party services (via SOAP/REST)
  • Experience in writing design documentation, method statements and user guides essential
  • Experience in creating clearly documented analysis, design and test specifications essential
  • Presentation skills Knowledge of recognised development-related standards (e.g. Web Services)
  • Development lifecycle experience – from problem statement through to release.
  • Understanding of common systems architectures
  • Good spoken and written English: able to explain issues clearly and in detail
  • Experience of development using a speech application framework such as Avaya Orchestration Designer or Voice Objects
  • Has knowledge of the market Sabio stands in.

Benefits

This is your chance to join and friendly and passionate team that will motivate you to learn and develop your career in the company.

Benefits may include
  • Pension Scheme
  • Remote/Flexible work
  • Life insurance
  • Private health and dental care
  • Cycle to work 
  • 28 days paid holiday a year- (this includes three Sabio days)
  • LinkedIn Learning 
Plus many more! (Benefits are dependant on your base location.)

The Small Print

Strictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee. All applicants must have the right to work in the territory to which the role relates (UK & EU). Sabio Group are unable to offer sponsorship on any roles advertised. 
Apply now
Apply now
Department
Delivery
Employment Type
Full Time
Location
Remote
Reporting to
Gill Taylor

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Did you know?
Sabio is Spanish for 'wise', and is associated with King Alfonso X 'El Sabio' (1221-1284).
The name Sabio reflects the importance we place on the quest for knowledge, achievement and embracing the benefits of the diversity.
Discover more about Sabio