eBooks

Download further reading on our audience insights, industry trends and new product developments.

Sabio Group
  • Ebook
    Mental Health

    The role of the service advisor has changed forever

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  • Ebook
    Digital transformation illustration showing connecting parts

    The 2021-22 UK CX Decision-Makers’ Guide

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  • Ebook
    Human Service

    Putting your people first with Human Service

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  • Ebook
    Woman on mobile phone

    Unlock your Avaya CX potential with Sabio OnDemand hybrid cloud

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  • Ebook
    Group of people in an office

    The UK Contact Centre Decision-Maker's Guide 2020-21

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  • Ebook
    The Ultimate Guide to Customer Experience

    The Ultimate Guide to Customer Experience

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  • Ebook
    Contact Centre

    Faster and more effective customer journeys

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  • Ebook
    Contact centre advisor

    How businesses can use personalised customer service to reboot and rebuild

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  • Whitepaper
    Two people on laptop

    Contact Babel - UK Contact Centre Verticals: Utilities

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  • Ebook
    Automation and AI

    Automation and AI that unites your people

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  • Whitepaper
    Speech Analytics 3D Model

    Speech Analytics 3D Model - Data Drives Decisions

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  • Ebook
    Digital Voice Flyer

    Take your first step towards a digital voice channel

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