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Customer Experience

Webinar: Managing Disruption | Avaya Breeze

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Every time your customer contacts you they go on a journey, but how is it getting disrupted, and what can you do about it?23rd May 2017 1:00pm

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In this webinar, Paul Brassington, Sabio’s Human Assisted Service expert and Greg Widdowson, Avaya’s Digital Engagement expert covered how disrupters in the market are affecting the customer journey.

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This webinar showcased Avaya’s key products required to future proof your organisation, laying the foundations and enhancing and expanding at your own pace, allowing you to provide a seamless customer journey, including:

  • Disrupted Customer Contact
  • Cloud, mobility, big data and social
  • The customer journey
  • Avaya Breeze
  • Avaya Oceana
  • Customer case studies

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