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Workforce Optimisation

Webinar: Maximise your WFM to Create a Brilliant Customer Experience

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Sabio's webinar highlighted how Workforce Management is invaluable in a contact centre.14 Nov 2019 13:00 to 14:00

During this webinar we looked at how Workforce Management is key to driving brilliant customer experience by helping to ensure you have accurate and engaged staff in place to deal with customer demand whilst controlling cost. But how do you get the best out of your WFM solution? Find out more, watch the webinar.

Panellists:
Dan Stimpson, Head of WFO Solutions, Sabio
Jim Fleming, WFH Solutions Consultant Sabio

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