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Simon Thorpe

Head of Customer Insight Solutions

Simon Thorpe

Simon Thorpe is Sabio’s Head of Customer Insight Solutions and has 12 years of experience in the contact centre and customer service industry.

Latest from Simon Thorpe

Blog
Closing the loop – the missing piece in the Voice of the Customer puzzle

Simon Thorpe
18 Jul 2019

Closing the loop – the missing piece in the Voice of the Customer puzzle

Sabio Insight
Blog
Retaining the human touch in a world of machines

Simon Thorpe
29 Oct 2018

Retaining the human touch in a world of machines

Customer Experience
Blog
Effective customer contact for the utilities sector

Simon Thorpe
24 Mar 2017

Effective customer contact for the utilities sector

Sabio Insight
Blog
The Bright Link

Simon Thorpe
27 Jul 2016

The Bright Link

Sabio Insight
Blog
Survey Design: The backbone of a solid customer experience strategy

Simon Thorpe
27 Jul 2016

Survey Design: The backbone of a solid customer experience strategy

Customer Experience
Blog
An Interview with the A2Dominion team

Simon Thorpe
21 Dec 2015

An Interview with the A2Dominion team

Sabio Insight

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