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Avaya Oceana® Solution

Sabio Solutions
Avaya Oceana® Solution

Avaya Oceana®, a next generation, multi-touch customer experience management solution, empowers businesses and users with a true end-to-end view of customer journeys.

Avaya Oceana® delivers complete, integrated multi-touch support and personalised interaction management capabilities. It supports all media types such as traditional voice and web and mobile chat, all across variety of different devices.

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By providing a clearer, more complete view of your customers’ activities, across both traditional and digital communication channels, Avaya Oceana® can help your business:

  • Drive customer satisfaction, loyalty and lifetime value
  • Create a competitive, differentiated brand experience
  • Optimise agent and resource productivity
  • Deliver better business outcomes
  • Align staff with enterprise goals while improving productivity

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Start your journey with Sabio

Start your journey with Sabio

If you’re interested in developing more efficient and effective customer experience for your business, our team of experts is always on hand to help.

Call us: +44(0)344 412 3000 Email: [email protected]

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