Here at Sabio, the UK’s leading independent Contact Centre technology specialist, we understand that choosing the right Support provider is fundamental to you and your organisation.
In addition to Sabio’s award winning Break Fix Support, Sabio offer:
- MaaS: Monitoring-as-a-Service
- Sabio Service Tokens
- Customer Satisfaction
- Capacity Management
- Security Advisories
- Sabio Training Academy
- Sabio Service Transition
Brochure: Why Choose MaaS for your Contact Centre?
Sabio MaaS is combined with our own support expertise and knowledge to actively pinpoint the common failure scenarios and raise the alarm before a service outage is experienced.
Brochure: Sabio OnDemand Support Services
The support services for Sabio’s OnDemand solutions have been specifically tailored to provide an integrated and intelligent way of supporting mission critical contact centres.
Brochure: Optimise your communications with Sabio Network Services
Delivering an excellent customer experience requires more than just a seamless blend of Digital and Human Assisted capabilities.
White Paper: Ensuring Workforce Optimisation Effectiveness
Done right, WFO helps to inform the right decisions and contributes directly to ensuring service excellence
Video: Highlights – Sabio’s Disrupt CX 2019
Sabio's Disrupt CX 2019 in April addressed the challenges organisations face in responding to customer experience requirements.
Video: Hello, we’re Sabio
At Sabio we make sure your customer experience is brilliant, then stays brilliant.
Video: PCI Compliance and Payments
Sabio has worked with Semafone to help contact centres achieve PCI compliance cost-effectively and reducing customer payment frustrations.
Brochure: Semafone – Keeping your Telephone Payments Watertight
Semafone has developed a payment method that channels the card data around your contact centre securely, bringing you PCI DSS compliance.
Video: Semafone Bank Account Verification and Customer Identification
Semafone is a Sabio partner that enables businesses to comply with PCI legislation. The video below demonstrates how Semafone verifies bank details and identifies customers.
Video: Semafone Secure Card Transactions Over the Phone
Semafone enables businesses to comply with PCI legislation. The video demonstrates how Semafone can create secure card transactions to allow payments to be made over the telephone.
Video: Sabio Network Services
The telecoms world is moving to SIP. SIP trunking uses the language of the internet to transfer calls. It is lower cost, flexible and more resilient.