Videos

Highlights: Bright’s House Warming Party

Customer ExperienceSabio Insight

Bright welcomes their clients and close contacts to the Blue Fin Building in Southwark on Monday 9th July 2018.

Watch the video highlights.

Highlights of the day included:

  • Realising potential for 2019 and beyond – Mats Rennstam
  • The future of contact centres and CX – Stuart Dorman
  • Three case studies showcasing the improvements that Co-op, TUI and Which? Mortgage Advisers have accomplished since they started working with Bright
Start your journey with Sabio

Start your journey with Sabio

If you’re interested in developing more efficient and effective customer experience for your business, our team of experts is always on hand to help.

Call us: +44(0)344 412 3000 Email: [email protected]

Related resources

Video: Highlights: Sabio’s The Art of CX

Sabio's Art of CX conference enabled guests to learn more about the critical User Experience and design aspects of customer engagement

Video: Highlights: Sabio’s Transforming Customer Contact Conference

With a fantastic range of industry speakers and demonstrations, Sabio's Transforming Customer Contact Conference enabled guests to learn about new and innovative best in class technologies

Video: Highlights: Sabio’s Disrupted Customer Contact Conference 2017

Video highlights from Sabio's Disrupted Customer Contact Conference, February 2017.

Brochure: Bright Guide – the road to best in class customer service

The focus on improving customer experience has never been more critical. Knowing what your customers really think is important when exploring ways to improve the service you deliver to them.

Blog: Missed out on the most anticipated virtual event of the summer? Fear not, we’ve got you covered…

Well, just a few weeks on from the completion of Sabio’s very own streaming series, CXNow – the summer’s most anticipated virtual event I’m sure you’ll agree – we felt it was time to reflect on what was an outstandingly successful few weeks on all things CX... 

Podcast: CX Audio eBook

In this CX eBook, we explore what customer experience means and why now it’s more important than ever.

Video: Sabio Intent Capture & Analysis

Take your first step towards a digital voice channel. Intent Capture and Analysis (IC&A) uses Google Cloud’s Contact Centre AI to uncover reasons for calls into the contact centre.

Case Study: Delivering contact centre innovation at software speed for Allianz Direct

White Paper: Forrester Report – How AI and Automation Drive Better Customer Service Experiences

Blog: Front, Middle and Back Office?

As another strange holiday season approaches, we can all relate to the emotions we go through on our way to the check-in desk at a busy airport. The excitement, the anticipation and in some cases the fatigue and frustration.

Blog: Give your automation and AI some people power

How to get your teams working together and feeling better.

Blog: How to set up successful speech analytics that benefit your business

If you haven’t tried speech analytics yet and don’t know where to start, this article is for you. I’m going to share my experiences and tops tips for setting up a speech analytics programme. I’ll also show you how to get the most out of speech analytics to support teams across your business.
View all resources

Share

Speak to an expert

If you have any questions about what Sabio can do for your business, just leave us a quick message. One of our experts will get right back to you.

Call us: +44(0)344 412 3000 Email: [email protected]
Can I help?