Nuance Biometrics SpeechSecure

BankingContact Centre TechnologyCustomer Experience

Nuance Biometrics SpeechSecure ™ uses biometric technology to verify callers’ identities based on characteristics of their specific vocal patterns.

The SpeechSecure application provides added security for callers who need to access personal information over the phone and enables a host of commercial applications without sacrificing caller convenience.

Nuance has deployed this technology for Barclays Wealth in the UK. Watch the video below to see how voice biometrics has advanced and improved Barclays Wealth’s customer experience.


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