Sabio LV= The Contact Centre Transition Story

Insurance

LV=, has selected contact centre technology specialist Sabio to support its business-critical Avaya contact centre infrastructure. Watch the video case study below.

Questions Answered Include:

  • What were you looking for in a partner?
  • What steps did you take through the RFP process to help you make a decision?
  • Could you describe what you observed at the customer reference visits and support centre?
  • At the start of the process were LV= concerned about the risk of transition to another provider?
  • What else differentiated Sabio?
  • How did LV= benefit from the consultancy provided as part of Sabio’s Enhanced Support proposition?

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