LV=, has selected contact centre technology specialist Sabio to support its business-critical Avaya contact centre infrastructure. Watch the video case study below.
Questions Answered Include:
- What were you looking for in a partner?
- What steps did you take through the RFP process to help you make a decision?
- Could you describe what you observed at the customer reference visits and support centre?
- At the start of the process were LV= concerned about the risk of transition to another provider?
- What else differentiated Sabio?
- How did LV= benefit from the consultancy provided as part of Sabio’s Enhanced Support proposition?
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