What is the Avaya Breeze Platform?
The vision for Avaya Breeze platform is clear, which is to:
- Create a single integrated application platform that works in conjunction with any device or system
- Enable enterprises and developers to build collaboration and customer engagement applications in days
The Avaya Breeze platform provides capabilities that extend across both the Unified Communications space and the Contact Centre space. Therefore this allows applications to reflect real business processes and customer requirements.
Avaya delivers a radically different approach to enterprise communications, transforming traditional, single-purpose solutions for voice, video, e-mail and instant messaging into a true multimedia, multimodal architecture, simplifying collaboration, delivering cost savings and a smart, evolutionary path for existing investments while integrating communications into critical business processes.
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