Why call centres should measure Employee Engagement regularly

Our recent research has shown that there is almost a 1:1 ratio between the Employee NPS and the Customer NPS score.

Watch the 2 min video below to find out why call centres should measure employee engagement regularly.

 

Sign up for our Newsletter
Start your journey with Sabio
If you're interested in developing more efficient and effective
customer experience for your business, our team of experts it always on hand to help.
Get in touch
Did you know?
Sabio is Spanish for 'wise', and is associated with King Alfonso X 'El Sabio' (1221-1284).
The name Sabio reflects the importance we place on the quest for knowledge, achievement and embracing the benefits of the diversity.
Discover more about Sabio