Travel + Leisure Case Studies
Sabio helps manage holiday industry customer demands when ‘call volumes went vertical’ during pandemic
How Sabio transformed a company’s call handling, using Gamma, to transition their customer queues into the cloud.
Addison Lee – The Heart of Customer Feedback
Addison Lee has transformed from a London private hire to a global business. Providing service around the world is at the heart of their business objectives.
How Addison Lee Group applied Sabio’s Voice of the Customer solution to grow CSAT and NPS
Competing in a market transformed by the order-by-app revolution, Addison Lee Group has invested significantly in modernising and digitising its customer engagement model.
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