Resources

Customers expect exceptional and innovative experiences as standard. As experts in digital customer experience transformation, we regularly share our knowledge, research and insights to keep you one step ahead at all times.

Sabio Group
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    • Case study

    Call Centre IP Telephony Infrastructure for Vale of Glamorgan

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    • Case study

    Network Homes - Exceed CSAT targets, Improve Agent Utilisation & Increase Employee Engagement

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    • Case study

    The White Company - Fully Automated CSAT Delivers 20% Increase in Response Rate

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    Lifeplus uses customer satisfaction insights to maintain Bright Index top 25% position

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    Supporting the Singapore Government’s Smart Nation initiative, Sabio enables digital Ask Jamie

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    • Case study

    How Sabio Helped HomeServe to take Speech Analytics to the Next Level

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    • Case study

    LV= Fully optimised Workforce Management solution unlocks 30% planning efficiencies

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    • Case study

    How Addison Lee Group applied Sabio’s Voice of the Customer solution to grow CSAT and NPS

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    Addison Lee – The Heart of Customer Feedback

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    • Case study

    LV= Workforce Management Strategic Planning Story

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    • Podcast

    Emotional Connection vs Convenience – what do today’s consumers really want?

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    • Case study

    HomeServe – Speech Analytics Business Improvements Story

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Did you know?
Sabio is Spanish for 'wise', and is associated with King Alfonso X 'El Sabio' (1221-1284).
The name Sabio reflects the importance we place on the quest for knowledge, achievement and embracing the benefits of the diversity.
Discover more about Sabio