Skip to main content
Contact Centre Technology

Cloud Contact Centre Technology

Where are you on your cloud contact centre journey?

For your contact centre operation to better solve a growing number of customer experience (CX) challenges, it’s essential to understand where the business is today in terms of its customer service delivery.  Many organisations have traditional on-premise solutions, but are now talking about their journey to the cloud. And this is where Sabio excels.

Legal Expenses Insurer DAS, migrated to the cloud from on-premise, giving them access to the latest best of breed CX technology and tools whilst also unlocking ongoing savings and benefiting from even greater levels of operational efficiency.

So, just how much can you save by Migrating to Sabio’s Cloud platform and enabling Digital transformation?

Bullet proof voice in the cloud

We get that you are currently using an on-premise platform and have experienced extremely high levels of voice availability for many years, if not decades. Sabio can still offer bullet proof voice with our private cloud service; delivering  4 x 9’s availability while unlocking digital channels to drive automation and operational cost savings.

Sabio CX Platform features

  • Private Cloud
  • Robust and reliable high availability voice architecture
  • Secure and safe private applications
  • Predictable Budgets and Savings for your Business
  • Less Outages, Less Impact
  • Flexible, Scalable and Agile
  • Access to Digital Solutions to contribute towards a Seamless CX
  • 24x7x365 Proactive Operation

Is your CX infrastructure robust and optimised?

Want to speak to someone in more detail about Sabio’s CX Platform? Contact us at [email protected]

Share


Related resources

View all resources

What our clients say

Testimonial
LV=

“Sabio has delivered a fantastic roadmap for the evolution and proactive monitoring (MaaS) of our Avaya Contact Centre infrastructure. Sabio’s active engagement model has enabled LV= to drive it’s contact centre transformation plan and unlock significant savings.”

Adam Kinghorn - GI Customer Interaction Controller

Testimonial
Office Depot

“Working with Sabio has given us access to a real depth of understanding in both workforce optimisation processes and technology, and that has been a key factor in ensuring the success of a major technology refresh project at Office Depot.”

Dave Corless - Head of Resource Planning

Testimonial
HomeServe

“Sabio’s proven experience in deploying speech analytics solutions and tuning them for improved performance has helped us accelerate our time to value and we look forward to making customer analytics an integral part of our broader engagement strategy.”

Alison Hanson - Director of Contact Centre Strategy


Ready to chat?

Contact us to find out how Sabio Solutions can transform your customer experience.

Call us: +44(0)344 412 3000 Email: [email protected]
Can I help?