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Avaya Advanced System Administration Course

Course code 30-30
Level 6 Advanced
Duration 1 day
Class size 6

This course is designed to educate administrators in Advanced CM Administration features and functions.

Based on the configuration of your system, administrators can choose to study some, or all of the following modules:

Lesson 1:

Managing Trunks
• System architecture
• Trunk groups
• Dial plan

Lesson 2:
Hunt Groups
• Night service options
• Hunt groups
• Queues
• Announcements

Lesson 3:
World Class Routing
• Class of restriction (COR)
• Toll analysis table
• ARS/AAR analysis
• Digit conversion tables
• Route patterns

Lesson 4:
Reporting and Security
• Reports
• Measurement of traffic and performance
• Troubleshooting
• Trace commands
• New Logins

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What our students say about this course

30-30 Advanced

Avaya Advanced System Administration Course

“A lot to go over in one day however a bespoke course that covered our needs perfectly.”

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