This course is targeted towards individuals responsible for administering Avaya Contact Centre Select features and functions
- Lesson 1 – Solution Overview
- Lesson 2 – Login to ACCS
- Lesson 3 – CDN Route Point Configuration
- Lesson 4 – Activity Codes
- Lesson 5 – Call Presentation Classes
- Lesson 6 – Threshold Classes
- Lesson 7 – Skill Set Configuration
Add this course to your curriculum.
Download a PDF version of these course details (325 KB)
Can't find what you are looking for?
Can we help you?