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Foundation for Administrators Course – Avaya

Course code 00-10
Level 3 Administrator
Duration 1 day
Class size 6

This course is targeted towards Supervisors, Team Leaders, Managers, Planners, Schedulers and Administrators of the system.

Lesson 1: Getting Started

  • System Access
  • Basic Navigation
  • Setting Preferences
  • Getting Help
  • Managing Alerts and Messages
  • Dashboards and Widgets
  • Selection Panes, Search and Employee Quickview Features

 

Lesson 2: User Management

  • What is User Management
  • Accessing and Navigating User Management
  • Organisations
  • Groups
  • Roles and Privileges
  • Managing Employee Information
  • User Management Setup Process

 

Lesson 3: Framework Administration

  • Framework Administration Overview
  • General System Settings
  • Audit Trail
  • Managing Alert Rules
  • Sending Desktop Messages and Internal Messages
  • Viewing Employee Notifications

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What our students say about this course

00-10 Administrator

Foundation for Administrators Course - Avaya

“As ever with Sabio training, flexible & tailored well to our specific business, due to long term partnership. Attentive as ever.”

00-10 Administrator
00-10 Administrator

Foundation for Administrators Course - Avaya

“Excellent training by a friendly instructor”

00-10 Administrator

Foundation for Administrators Course - Avaya

“The trainer is really friendly, at ease and copes very well with timing and all other necessities from the trainees”

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