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Foundation for Administrators Course – Verint WFO

Course code 00-10
Level 3 Administrator
Duration 1 day
Class size 6

This course is targeted towards Supervisors, Team Leaders, Managers, Planners, Schedulers and Administrators of the system.

Lesson 1: Getting Started

  • System Access
  • Basic Navigation
  • Setting Preferences
  • Getting Help
  • Managing Alerts and Messages
  • Dashboards and Widgets
  • Selection Panes, Search and Employee Quickview Features

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What our students say about this course

00-10 Administrator
00-10 Administrator

Foundation for Administrators Course - Verint WFO

“I feel this is course would be beneficial for colleagues who have not previously had the full training, but not an essential course before being able to attend the next lessons.”

00-10 Administrator
00-10 Administrator

Foundation for Administrators Course - Verint WFO

“Very informative and well explained by Davie.”

00-10 Administrator

Foundation for Administrators Course - Verint WFO

“The Trainer was excellent, the course well paced and informative.”

00-10 Administrator

Foundation for Administrators Course - Verint WFO

“The trainer is really friendly, at ease and copes very well with timing and all other necessities from the trainees”

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