This course is targeted towards Supervisors, Team Leaders, Managers, Planners, Schedulers and Administrators of the system.
Lesson 1: Getting Started
- System Access
- Basic Navigation
- Setting Preferences
- Getting Help
- Managing Alerts and Messages
- Dashboards and Widgets
- Selection Panes, Search and Employee Quickview Features
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What our students say about this course
“Course was good - especially for new users to Verint. I would say existing users like ourselves there was no core difference from 11.1 outside of aesthetics so quite easy to follow”
“Nice concise overview of Verint”
“I feel this is course would be beneficial for colleagues who have not previously had the full training, but not an essential course before being able to attend the next lessons.”
“Very informative and well explained by Davie.”
“The Trainer was excellent, the course well paced and informative.”
“The trainer is really friendly, at ease and copes very well with timing and all other necessities from the trainees”