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Information Capture Administration

Course code 61-11
Level 3 Administrator
Duration 1 day
Class size 6

This course provides training on the tasks required to administer the Sabio Information Capture Solution.

Lesson 1:
• Upon successful completion of this course, the student will be able to:
• Understand the Information Capture architecture
• Access Information Capture
• Understand Agent Behaviour
• Complete General Application Management
• Place test calls into Information Capture
Lesson 2:
• Administration of the Information Capture Product
• Client Specific Information Capture configuration
• Accessing Reports

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