This course is intended for users who are responsible for designing and creating evaluations and assessments for the organisation as per the business goals.
Lesson 1: Introducing form designer
Lesson 2: Getting started on a new form
Lesson 3: General form properties
Lesson 4: Constructing the header
• The role of the header
• Working with shared data
Lesson 5: Constructing the footer
• Footer overview
• Rating scales and status fields
Lesson 6: Constructing the body of the form
• Working with sections & categories
• Defining questions
Lesson 7: Form scoring
Lesson 8: Adding rules
• Rules overview
• Scoring rules
• Visibility rules
Lesson 9: Finalising and managing forms
• Understanding form status
• Form management
• Calibration overview
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What our students say about this course
Interactions Form Designer Essentials - Verint WFO
“I would have liked ,more visuals of what I was aiming to produce. This suits my learning style. Comprehensive course, very useful.”
Interactions Form Designer Essentials - Verint WFO
“a handout before training would be helpful to make personal notes to use when we go live and test”
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