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Survey Administration

Course code 63-11
Level 3 Administrator
Duration 1 day
Class size 6

This course provides training on the tasks required to administer the Sabio Survey Solution.

Lesson 1:
• An Overview of Survey architecture in place
• Be able to access Survey
• Agent Behaviour (in relation to Survey calls)
• How to complete General Application Management
• How to place test calls into Survey
Lesson 2:
• Administration / Creation of a Survey
• Client Specific Survey configuration
• Accessing Reports

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