Sabio CX Community Day – Workforce Management | London
- 19th June 2025
- 13:00 - 17:00
- London
ARE YOU A WORKFORCE MANAGEMENT SPECIALIST?
If you’re a planning, insight or transformation specialist then the Sabio WFM Community Day is designed with you in mind. You’ll have the opportunity to meet like-minded professionals, discuss many of the challenges you encounter in planning and resourcing and learn how organisations are solving these through innovative solutions and best practice.
Register now to join us in London on Thursday 19th June 2025.
13:00
Welcome and Keynote Address
13:15
Sabio WFM Optimisation Update
How to help you get the most from your WFM technology, including saving on costs and achieving maximum Return on Investment (ROI).
13:45
Tech Showcase
Discover how Verint, Genesys, Calabrio and AWS FCS are supporting planning teams to realise operational efficiencies and improve the customer and employee experience
15:30
Break
15:45
Roundtable
Getting the balance right (Operational Desire vs Customer Expectations)
16:30
Guest Speaker – The Forum
16:55
Wrap Up
Summarising key takeaways from the sessions
17:00
Networking drinks
Let’s continue the conversation. Please join us for refreshments.
Jim Fleming
WFM Solutions Consultant
Sabio
Scott Doherty
WFM Consultant
Sabio
Huw Jones
Director, Solutions Consulting
Verint
Paul Turner
Senior Global WEM Business Specialist
Genesys
Scott Budding
Manager, Sales Engineering
Calabrio
Pavan Dusanapudi
Sr. Solutions Architect
AWS
About Sabio Community Days
We’re bringing together practitioners who are looking to develop expertise within their specialist area. The aim of Sabio Communities is to inspire best practice and help members build networks with like-minded people from other organisations.
