Skip to main content

Sabio wins Avaya’s 2017 Contact Centre Partner of the Year Award


Leading Customer Experience and Contact Centre specialist wins two major awards at Avaya Edge World Tour Partner Conference in London

Sabio Group – award winner
Team photo of Sabio winning Avaya’s 2017 Contact Centre Partner of the Year Award
Avaya – Project of the Year Sabio

Leading Customer Experience and Contact Centre specialist Sabio has announced that it won two out of the nine major channel partner awards presented at the Avaya Edge World Tour event held at London’s Barbican this week. Sabio was selected as Avaya’s 2017 Contact Centre Partner of the Year and was also chosen for Avaya’s prestigious Project of the Year Award for its success in winning and deploying one of the largest Oceana projects in Europe.

Avaya Project of the Year – SabioThe awards acknowledge Sabio’s expertise in designing, deploying and managing Avaya Unified Communication and Contact Centre solutions to enable organisations to deliver transformative customer experiences. Sabio has held the highest-level Avaya partner accreditation for almost 15 years and is recognised for its ability to deliver and manage end-to-end contact centre and digital transformation solutions, including those based on the latest Avaya Breeze and Oceana technologies.

“Our Avaya Edge partners are integral to our success, and we’re delighted to recognise Sabio, not just in terms of its determination to grow its Avaya business throughout 2017, but also for its impressive ability to build compelling and winning propositions around our next generation digital customer engagement solutions,” commented Ioan MacRae, Avaya’s UK Managing Director. “By continuing to focus on innovation, Sabio has clearly established itself as the smart choice for the growing number of organisations now looking to integrate disruptive technologies in order to move beyond the digital experience.”

“2017 was a big year for Sabio as we continued our strong organic growth in the UK and expanded internationally with our acquisition of DatapointEurope. Winning the 2017 Avaya Contact Centre Partner of the Year Award demonstrates our ongoing commitment to investing in the skills and capabilities we need to help our clients maximise their Avaya technology investment and enable them to make their customer experience brilliant,” added Russell Sheldon, Sabio’s Chief Commercial Officer. “We look forward to an even deeper and stronger international partnership with Avaya through 2018 and beyond.”

“Winning the 2017 Project of the Year Award also highlights our focus on delivering innovative and disruptive solutions for our clients based on the latest Avaya technologies such as Breeze and Oceana,” continued Russell. “We are very proud to be delivering one of Europe’s largest Oceana deployments that is helping a leading retail group benefit from a single, omnichannel solution across all its key service channels.”


Start your journey with Sabio

Start your journey with Sabio

If you’re interested in developing more efficient and effective customer experience for your business, our team of experts is always on hand to help.

Call us: +44(0)344 412 3000 Email: [email protected]

Speak to an expert

If you have any questions about what Sabio can do for your business, just leave us a quick message. One of our experts will get right back to you.

Can I help?