Look After Your Agents, and They’ll Look After Your Customers
Absence and attrition are costly, but they’re also preventable. We can help you focus on improving agent wellbeing by identifying stress points, offering tailored support, and providing leadership with actionable insights. The result? Happier teams, lower turnover, and more resilient operations.
Ready to increase support for your agents and reduce attrition? Talk to Sabio today
What Is Absence & Attrition Management?
Sabio’s absence and attrition management tools monitor agent wellbeing, capturing pressures and predicting their impact. By identifying trends and offering real-time support, these tools empower leadership to address systemic issues while providing agents with the guidance they need to manage stress and prevent burnout.
8% annual absence rate
for a 1,000-seat contact centre can cost up to £2m per year—Sabio’s tools can reduce this significantly.
Increased agent retention rates
through proactive wellbeing interventions.
Improved team resilience
as stress and burnout are managed effectively.
Take care of your people, letting them take care of your customers.
Start a conversation with Sabio today.
Contact us