Wrap It Up Smarter, Faster, And More Cost Effectively
Auto-summarisation transforms how your agents handle post-call processing. By automatically generating concise, actionable summaries of customer interactions, it reduces Average Handling Time (AHT), saves costs, and lets your team focus on delivering great customer experiences.
Ready to save time and money with Auto-summarisation? Talk to Sabio today
What Is Auto-Summarisation?
Auto-summarisation uses Natural Language Processing (NLP) to generate summaries of customer conversations in real time. By automating this essential but time-consuming task, agents can wrap up calls faster, reduce workload, and move on to their next customer more efficiently—all while improving data accuracy and consistency.
5% reduction in Average Handling Time (AHT)
can lead to significant savings in operational costs.
Millions of pounds saved annually
through faster agent wrap-ups enabled by AI-driven automation.
Improved agent satisfaction
as repetitive, manual tasks are replaced with intelligent automation.
Reclaim time, reduce costs, and let your agents focus on what matters most.
Start a conversation with Sabio today.
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