Avaya
Avaya: Create Your Perfect CX in the Cloud
Avaya makes it easy to move to the cloud and build your perfect CX solution. But what does perfect look like?
For de Volksbank, one of the leading banks in the Netherlands with brands such as SNS, RegioBank, ASN Bank and BLG Wonen, it was the successful migration of 2,500 users from an on-premise contact centre environment to a private cloud solution.
Sabio is playing a pivotal role in the Bank’s ongoing digital transformation – and can help you figure out what good looks like for your organisation.
Deliver Omnichannel Excellence
Avaya provides true omnichannel capabilities, making it easy for your agents to transition between voice, email, chat, and social media. Sabio ensures these channels work together, giving customers a unified experience and improving resolution times.
Boost Engagement with Conversational AI
Avaya's conversational AI can reduce call handling times by automating repetitive interactions. Sabio helps you set up virtual agents that handle routine queries, freeing your team to focus on high-value tasks.
Achieve Unmatched Reliability
With Avaya, you can expect industry-leading uptime—99.99% reliability is standard. As an Avaya Diamond Edge Partner for nearly 30 years, Sabio optimises your deployment to ensure your customers can always connect when they need you most.
Empower Your Remote Workforce
Avaya's flexible cloud solutions make supporting a remote or hybrid workforce easy. Sabio helps with implementation to give your teams the same functionality at home as they have in the office, ensuring continuity and productivity.
See What Sabio & Avaya Can Do for Your Business Today
As Avaya's Enterprise Cloud Partner of the Year and with multiple Partner of the Year and Innovation awards under our belt, Sabio can help you get the most out of Avaya.
For easy cloud migration with enough flexibility to let you design a solution bespoke to your business needs, we're the Avaya expert you need in your corner.