We want our people to feel excited about their workplace, to get a buzz from working at Sabio and to feel they’re achieving great things. We believe that, in order to deliver this, we have to think about our broader place in society and a purpose that goes beyond the day job.
For this reason, we’re committed to delivering social value that encompasses environmental, social and governance criteria and is as ambitious and principled as our employees. We are members of the Social Value Portal which allows us to measure, manage and report on our commitments and achievements in these domains.
We want to foster pride in our workplace and be the employer of choice for the very best talent out there. We’re an organisation that’s constantly growing and welcoming new people, our potential for making a positive contribution to society grows with us.
For us, social value is a core part of our guiding set of values and business growth strategy.
Our ambition is to be a leader in environmental sustainability in our sector. We are committed to producing an accurate baseline measure of our carbon footprint and finding ways to systematically reduce this across our business. We’re doing this through a Green Dragon certification audit and agreement of a Sabio Group Environmental Sustainability Improvement Programme that includes objectives, targets and actions.
This will involve:
- Travel reduction plans
- Use of resources, energy and water consumption and emissions
- Office, location and land management
We have committed to a charities program that supports our employees’ individual efforts and passions through match funding and days out for volunteering but also solidifies our corporate commitment to giving back. Each year we choose a corporate charity that represents our people and their passions, as well as the business we are in. As our business grows, our commitment to giving grows with it.
Everyone is welcome at Sabio and we encourage people to be themselves because we believe a diverse workforce makes for a richer and more enjoyable environment as well as making business sense for us as we deliver customer experiences for everyone. This is why we have a number of initiatives in place to ensure our recruitment processes are non-biased and blind and that we are actively supporting women to senior roles.
To look after the wellbeing of our employees we have partnered with Futureproof to provide mental health awareness and personal resilience training sessions. We believe in taking an active role in making our employees' lives better and giving them the tools to look after themselves and one another.
We hold ourselves accountable to the highest standards of integrity in everything we do and through our open communication channels with our employees, clients, partners and investors we ensure that all Sabio colleagues perform their roles to the very highest standards and understand their essential role in adhering to best practice business practice.
We will measure our impact on Social Value in partnership with the Social Value Portal and accredit the business via ISO certification.
- 15/09/2021Read more
· Latest edition provides CX teams with the ability to cut enquiries into their contact centres by up to 30% - and in some cases by up to 50%
- 27/04/2021Read more
CX specialist’s ranking reflects almost 50% profit increase over past three financial years, during period of sustained organic growth and acquisitions
Sabio congratulates Allianz Direct on its win at European Contact Centre and Customer Service AwardsRead more
Allianz Direct’s success in delivering contact centre innovation at software speeds results in prestigious ECCCSA 20th edition Innovation and Technology award
- 08/03/2021Read more
Acquisition of makepositive, a Salesforce consulting partner, strengthens Sabio’s Human Service offer and signals increased focus on CRM Customer Engagement.
- 23/02/2021Read more
Leading private healthcare provider engages Sabio to support key Avaya and Verint technologies enabling transition to next generation cloud CX platform
- 23/02/2021Read more
Sabio Group, Europe’s leading technology and services CX provider, has marked its continued expansion through a listing in the 2021 The Sunday Times HSBC International Track 200 – the annual ranking of Britain’s Top 200 private companies with the fastest growing international sales.
- 09/02/2021Read more
UK’s leading savings and investment platform signs-up CX expert to ensure high availability for its core contact centre and workforce automation solutions
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