Help Your Customers Help Themselves
Digital AI gives your customers the tools to find answers, complete tasks, and solve problems on their own. It reduces demand on your contact centre, cuts costs, and enhances customer satisfaction by making every interaction faster and easier.
Ready to boost self-service and satisfaction? Talk to Sabio Today
93% of cases resolved online
after Leeds City Council launched its Digital AI live chat system.
7-day deployment
of Twilio Flex for loveholidays, accelerating customer support transformation.
Significant reduction in contact centre volume
enabling faster resolutions and improved customer journeys for both organisations.
Digital AI Spotlight: Leeds City Council
Leeds City Council partnered with Sabio to create a Digital AI live chat system, giving residents an easy and effective way to access services. The results speak for themselves: 93% of cases were resolved online, significantly reducing the need for direct contact and improving overall service efficiency. By enabling customers to help themselves, Leeds City Council streamlined operations and set a new standard for digital public services.
Are your standards as high as Leeds City Council’s?
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