Join us at DISRUPT 2026 – 19th May I London

The stage is set for Europe’s most inspiring gathering of CX pioneers—where technology and human experience come together to shape the future. This is where tomorrow’s ideas are unveiled, challenged, and reimagined. Will you be there to shape what’s next?

AGENDA

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09:30

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AI Optimist or AI Pessimist; Which Side of the Fence Are You On?


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10:00

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Laying the AI Foundations
Sabio’s Stuart Dorman hosts a panel discussion with CX leaders sharing their experience and lessons learned launching AI.


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10:30

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A View on the Super Heated Market of ‘AI’ including an Interactive Session


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11:30

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Networking and Brunch Bites

 


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12:00

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Delivering Measurable Outcomes with AI
What does ‘automation-first’ really mean for successful enterprises?


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12:20

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What Transformation Setbacks Taught Me About Bringing People on the AI Journey
In a refreshingly honest session, discover what was learned, and how this is shaping a global contact centre transformation and agentic AI launch.


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12:40

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What Does AI-ready Mean?
Discover what it really takes to scale AI-powered customer service across several global markets.


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13:00

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Keynote – How AI and Analytics Create Winning Marginal Gains in Formula One


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14:00

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Let’s Continue the Conversations over Lunch


*Agenda subject to change

Register for the in-person event. The Sabio team will review your request and confirm your place by email.
Sabio reserves the right to reject and/or withdraw users’ registration for Disrupt at any time.

Disrupt 2025 brought together leading organisation