The Future of Customer Experience and AI – What’s next?
We are at a tipping point in digital technology, from post pandemic to looking at the economic future, organisations are transforming their operations to drive unprecedented change in CX delivery.
Whilst the introduction of AI and automation has opened up huge opportunities, it has also resulted in significant challenges in expectation and support for contact centre advisors.
You’re exclusively invited to join Sabio and Genesys for lunch as we discuss how to harness the power of the best in breed Genesys platform to solve all kinds of customer service challenges, including:
- How to enhance the tools that our employees use to drive productivity, personalisation and performance
- How the power of AI can deliver more proactive and personalised digital experiences
- How to leverage your move to the cloud for innovation