This year’s theme explores a seismic shift in how organisations connect with customers – balancing technological innovation with the human touch.
Sabio is delighted to be a Gold Sponsor.
Pop by the Sabio stand (D13) and take our AI Quiz to find out where to go next (or even how to start) your AI journey. Our team will be on hand to talk to you about how to deliver a more efficient and effective customer experience. As a thank you for completing our quiz, we’re giving away Tony’s Chocolonely bars to the first 100 intrepid travellers as fuel for the journey.
In addition, Sabio’s Stuart Dorman will join the panel discussion at 09:45 on the Data, Insights and Analytics stage.
Real-Time Data, Real Results: Using Analytics to Enhance Engagement
As customer expectations for instant, relevant interactions continue to rise, real-time data analytics is becoming an essential capability. This session explores how organisations are capturing, interpreting, and acting on customer data in the moment to improve engagement, loyalty and satisfaction. From powering personalisation to informing live decision-making, we’ll look at what it takes to turn real-time insight into competitive advantage.
What to expect:
- How real-time analytics is reshaping customer engagement strategies
- Using live data to personalise interactions and inform decisions instantly
- Overcoming operational and technological barriers to real-time insight
- Measuring the business impact of faster, data-driven engagement