European Contact Centre & Customer Service Awards 2023

Demonstrating our support for the customer contact industry, Sabio is sponsoring the greatest awards programme in the customer contact industry.

European Contact Centre & Customer Service Awards 2023

In its 23rd year, the European Contact Centre & Customer Service Awards (ECCCSAs) is the longest running and largest awards programme in the European customer contact industry. The awards recognise organisations across Europe that are leading the way in delivering exceptional service to customers.

As well as having the brand associated with this prestigious awards programme, we want to support and recognise those organisations that are going above and beyond. This year the ECCCSAs will recognise organisations across Europe that are leading the way in Operational Excellence, Employee Experience and Customer Experience. Retaining popular categories, such as Contact Centre of the Year, Most Effective Learning & Development Initiative and Best Supporting Team, the programme will also include a number of new categories including: 

  • Best Business Development Team
  • Greatest Environment, Social and Governance (ESG) Impact
  • Best Employee Experience
  • Best Customer Service into Europe 

The ECCCSAs are now accepting entries online at www.ecccsa.com until Friday 14 July 2023.

KEY DATES

3rd May - Entries Open

23rd May - Webinar: How to Enter

14th July - Entries Close

16th August - Finalists Announced

September-October - Judging

21st November - Awards Evening

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