CX that feels human but scales like AI
Generative AI enables natural, fluid conversations with your customers, helping them get what they need, faster. It’s a game-changer for organisations looking to deliver personalised, scalable service without compromising quality.
Looking for scalable, human-sounding AI with a proven track record? Talk to Sabio today
98.5% enquiry recognition accuracy
for Vodafone’s WhatsApp chatbot, enabling seamless customer interactions.
95% of enquiries self-managed
by Vodafone’s WhatsApp Bot, reducing demand on human agents.
10% increase in service quality
for Lovehoney through omnichannel customer support powered by Generative AI.
Generative AI Spotlight: Vodafone
For Vodafone, Sabio implemented a Generative AI solution through WhatsApp, offering customers a fast and familiar communication channel. Powered by advanced NLU (Natural Language Understanding), the chatbot provides smooth, effective interactions. It has already achieved 98.5% accuracy in recognising enquiries and enabled 95% of enquiries to be self-managed by customers, drastically improving efficiency.
Want to see results like Vodafone’s?
Start a conversation with Sabio today.
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