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Are you looking to make CX your competitive advantage? – moving your Sales & Marketing team from a traditional price-led approach to a more personalised insurance proposition.

Sabio can help you address the many challenges you’re facing…

  • How to achieve sufficient differentiation to break out of price-competitive insurance sectors
  • Continued compliance pressures from both an FCA and GDPR perspective
  • The potential of competitive disruption through increased use of digital technologies
  • Relative inflexibility due to a reliance on legacy systems
  • Proliferation of customer channels – not all of which can be serviced profitably
  • Increased customer expectations and propensity to churn

Sabio gets results

 

Insurance company Saga's company logo

Securing a £1m+ contact optimisation saving for Saga

A major Sabio intelligent call routing project has enabled Saga to unlock savings while streamlining its customer journeys.

Insurance company LV's company logo

Round-the-clock business-critical solutions for LV=

Sabio’s Support Centre works with LV= to ensure that its business-critical contact centre infrastructure performs optimally 24×7.

Insurance company BGL Group's company logo

Providing intelligent virtual customer support for BGL Group

Sabio has helped simplify digital customer engagement for BGL Group by working closely together to deploy Virtual Assistant technology.

What Sabio can offer you

  • Design and delivery support of Digital 1st CX solutions
  • Proven expertise in delivering award-winning insurance contact centre systems
  • Customer Journey Mapping
  • Solutions to bridge the gap between AI-enabled self-service and the contact centre
  • Conversational front-end for digital engagement, with embedded account authentication
  • Support for Robotic Process Automation, streamlining engagement and unlocking insurance back-office efficiencies
  • Comprehensive hosted omnichannel contact centre infrastructure solutions
  • CX data insights support to anticipate evolving customer demands

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Start your journey with Sabio

Start your journey with Sabio

If you’re interested in developing more efficient and effective customer experience for your business, our team of experts is always on hand to help.

Call us: +44(0)344 412 3000 Email: [email protected]
Get in touch using our form

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If you have any questions about what Sabio can do for your business, just leave us a quick message. One of our experts will get right back to you.

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