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Workforce Optimisation

Sabio customers set the standard at Verint Engage EMEA 2017

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Sabio’s customers continued to set the standard at this week’s Verint Engage EMEA 2017 Annual Customer Awards, winning two out of the six available EMEA categories.

Sabio Group – awards

HomeServe won the prize in Verint’s ‘Improving Processes’ category, following on from the success of its major Speech Analytics deployment. While Leeds City Council – a long-term user of Verint’s technology – overcame competition from across Europe and the Middle East to secure the important ‘Optimising the Workforce’ award. Congratulations are also due to Sabio customers LV= and Sage for their nominations in the Improving Processes and Employee Engagement categories.

2017 Verint Engage EMEA Award with a large well decorated Christmas tree stylistically blurred in the backgroundThis year’s success builds on our customers’ strong performance at last year’s Verint Engage Awards, where BGL Group, HomeServe, LV= and Prudential all won prizes. All these projects illustrate how real workforce optimisation success comes from the sustained and cumulative deployment of powerful Customer Engagement Analytics solutions such as Verint’s workforce management, recording, quality monitoring, feedback and speech analytics offerings.

With over 11 years a leading Verint Premier Partner, and proven expertise across all the key Customer Engagement Analytics disciplines, it’s clear that Sabio is ideally placed to help organisations deliver a best practice workforce optimisation performance. To find out more about how HomeServe succeeded in the Verint ‘Enriching Interactions’ category, download our case study, or get in touch with me at [email protected] to find out how you could be among the winners at next year’s Verint Engage Awards!

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