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Customer Experience

The Forum | Customer Strategy & Planning Conference 2019


Again this year, we are proud to be members of The Forum and Sponsor of their conferences and programmes throughout the year.Chesford Grange, 8 Apr 2019 to 9 Apr 2019

London skyline at night background, featuring the Gherkin and the Shard

As champions of best practice and professional development in customer contact, The Forum are widely recognised as an innovative, inclusive and independent community of professionals who stimulate collaboration, continual learning and customer focus.

Their events are designed to inspire, raise standards, share best practice and offer essential skills to those involved in directing, managing or planning for successful resourcing, analysis, quality and customer experience in customer contact centres.

At The Forum Customer Strategy & Planning Conference you get to meet and learn first-hand from practitioners and business leaders who are delivering successful change, bring new ideas and techniques back into your organisation. Find out more about the conference and get your free ticket here.

Date: 8th-9th April 2019

Time: 8AM – 5PM

Location: Chesford Grange, Warwickshire

Customer Strategy & Planning Conference 2019 logo with text and London skyline background

Event location

Chesford Grange



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