IF YOU MISSED THE FORUM’S VIRTUAL CUSTOMER STRATEGY & PLANNING CONFERENCE… CATCH UP ON THE SABIO SESSION NOW
Even with the best schedule, things often don’t go according to plan!
Learn how Sabio’s Mission Control can compliment your Genesys Cloud solution to support your real-time management process.
THIS IS A KEY SESSION FOR ANYONE USING GENESYS OR CONSIDERING USING GENESYS.
During this webinar Ryan Johnson, Principle Engineer at Sabio will take you through delivering on-the-fly skill and routing changes, as well as the upcoming ‘Dynamic SLA Routing’ feature which automatically reskills, based on SLA performance.
Want to discover more? Fill out the form to watch the webinar On Demand.