Sabio’s Disrupt CX 2019 addressed the challenges organisations face in responding to customer experience requirements.
Sabio’s conference empowered management teams with the CX insight needed to ensure better visibility, increased responsiveness and greater control across every customer interaction.
Watch the video highlights.
Highlights of the day included:
- Presentations from BGL Group, Forrester Research, Direct Line Group, Avaya, Bax Consulting and Verint
- Ask the experts – Joana van den Brink, Forrester hosts a panel of customer experience experts
- Guest speaker – Rory Cellan-Jones, Technology Correspondent
- Showcasing customer experience solutions in the CX Lab with our partners – Avaya, Verint, Gamma, Semafone, Now Interact and Nuance
Brochure: SuperChannel – Digital Content Sharing
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Case Study: Network Homes – Exceed CSAT targets, Improve Agent Utilisation & Increase Employee Engagement
Since 1974, Network Homes has been acquiring and building homes for affordable rent across London helping individuals and families from all walks of life.
Brochure: Semafone – Keeping your Telephone Payments Watertight
Semafone has developed a payment method that channels the card data around your contact centre securely, bringing you PCI DSS compliance.
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