Highlights: Sabio&#8217;s The Art of CX

Video: Presentations: The Art of CX

Sabio's Art of CX conference enabled guests to learn more about the critical User Experience and design aspects of customer engagement.

Video: Highlights: Sabio’s Transforming Customer Contact Conference

With a fantastic range of industry speakers and demonstrations, Sabio's Transforming Customer Contact Conference enabled guests to learn about new and innovative best in class technologies

Video: Highlights: Sabio’s Disrupted Customer Contact Conference 2017

Video highlights from Sabio's Disrupted Customer Contact Conference, February 2017.

Brochure: Rapport – Improving the Customer Experience

Whether it's out of hours calls, unanswered or engaged contact, a worrying 20% of total calls never make it through to an agent.

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White Paper: The guide to improving your contact centre Net Promoter Score

Research showed us that top performing companies with the highest NPS scores all understand the links between Operational, employee and customer insight.

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Video: Highlights: Sabio’s Disrupt CX 2019

Sabio's Disrupt CX 2019 in April addressed the challenges organisations face in responding to customer experience requirements.

Sabio Digital

Brochure: SuperChannel – Digital Content Sharing

Often a customer process cannot be resolved during the first call. Subsequent interactions are usually required, whether by phone, email, or through other channels

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Video: Hello, we’re Sabio

At Sabio we make sure your customer experience is brilliant, then stays brilliant.

Case Study: The White Company – Fully Automated CSAT Delivers 20% Increase in Response Rate

The White Company was looking to understand what customers really thought about their experience in the contact centre, and to know exactly where to focus on improving the service delivered

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Video: Highlights: Bright’s House Warming Party

Bright, a Sabio company welcomes their clients and close contacts to the Blue Fin Building in Southwark on Monday 9th July 2018.

Video: Nuance Biometrics SpeechSecure

Nuance Biometrics SpeechSecure ™ uses patented biometric technology on their ‘text to speech’ in order to verify callers' identities based on characteristics of their specific vocal patterns.