DARE2DO - Ascensos Interview

Exceptional CX is driven by leaders who aren't afraid to break boundaries, challenge themselves, and harness innovation #DARE2DO.

Liz Millington, Head of Digital Transformation at Ascensos, caught up with Sabio at Disrupt UK 2024. In this interview, she shares insights on the challenges faced when trying to innovate in the contact centre, strategies that can be adopted to encourage agent empowerment, and the importance of taking advantage of AI-driven insights. Hear from Ascensos on how they deliver exceptional customer experiences for their clients.