We monitor your contact centre’s operational performance 24/7/365 from our hubs around the world. Your solution is assured, even while you’re sleeping.
Platform Assurance & Security
Why Choose Monitoring as a Service (MaaS) for your Contact Centre?
Brilliant Customer Experience should be available all of the time, which is why traditional break/fix approaches to supporting CX technology systems are simply not good enough. That is why Sabio offers our clients MaaS, the industry’s leading proactive monitoring platform for contact centres, developed by Sabio engineers with over 20 years of supporting best of breed CX platforms. MaaS provides 24/7 CX specific monitoring services ensuring that system issues are identified and resolved before they impact your customers’ experience.