Disrupt 2025 London | From SaaS Disconnect to Digital Transformation
Discover how a strategic partnership approach transformed a fragmented technology implementation into a business success story, delivering genuine ROI through AI voice bots and Sabio’s solutions & expert services.
Arthur Baylis, Global Portfolio Lead at Rentokil Initial, is an accomplished Digital professional with proven expertise in driving eCommerce growth and operational efficiencies through customer self-service solutions. Leveraging deep industry knowledge and strong commercial acumen, Arthur excels at mobilising diverse specialist teams to deliver comprehensive digital projects from conceptualisation through optimisation, consistently achieving business objectives.
Product Owner at Rentokil, Adam Holdsworth, is a meticulous IT professional who excels in business analysis across multiple essential IT products. He has led the global development and implementation of the Genesys Cloud platform at Rentokil, improving customer service automation. Adam’s strong relationship-building skills enable effective collaboration with diverse stakeholders worldwide, consistently delivering value-driven solutions.