Transforming customer experience with AI: Real-time translation in action at Transcom

Watch the webinar to learn how Transcom is transforming the contact centre with their groundbreaking, new AI-powered real-time translation solution. Find out how AI is delivering real value with this innovation, implemented and delivered by Sabio and Avaya, that empowers agents, enhances efficiency, and reduces costs.

What you’ll learn:

• Behind the scene: a deep dive into the AI engine and Avaya Experience Platform.
• From AI-hype to reality: how Transcom is harnessing AI to enhance resource utilization, cut costs and improve CX
• Demo: see the real-time translation solution in action.
• How to make it a success: transforming an idea into a working MVP within weeks
• Live Q&A

Who should attend?

Customer Service Managers, AI teams, and CX professionals seeking actionable tools to integrate AI in contact center and drive efficiency.

Don’t miss this opportunity to stay ahead in the AI revolution. 

Speakers

Selinde Fijn

Business Consultant, Avaya

Maaike Verwer

CX Consultant, Sabio

Aron Bodin

Head of Digital Products & AI, Transcom