AI-Powered Email Management
Email remains a preferred customer contact channel; it’s the contact channel that never stops. But with a high cost per interaction, it’s a constant strain on agents and a drag on time-sensitive resources.
It’s time to stop drowning in unwanted emails, and save valuable agent time, effort and resource through AI-powered email automation.
Looking to reduce AI costs and improve response times? Talk to Sabio today
Benefits of Email Automation
Routing & Prioritising
Automatically route emails to the right team and agent, as well as classifying the priority.
Removing Unwanted Demand
Filtering out non-value emails – such as thank-you and auto responses, as well as picking out spam – ensuring your agent is handling demand that is valuable for the customer.
Email Qualification
Using AI to understand email content and identify missing information.
27% reduction in workload via generative-AI powered automation
95% accuracy in processing 8,500 emails
Generated responses for 32% of common enquiries
Email Automation Customer Spotlight: Churches Fire and Security
Churches Fire & Security revealed extraordinary results from its generative-AI-powered email management process, demonstrating unprecedented efficiency gains in customer service operations. In a strong demonstration of AI capabilities in customer service, email automation processed 8,500 customer enquiries across 22 distinct categories in its first ten days of operation, achieving a near-perfect 95% accuracy rate. Most significantly, it eliminated the need for human intervention in 27% of all incoming emails, representing a transformative shift in Churches’ customer service efficiency.
Churches Fire & Security has already transformed their operations with our solution
“We’re seeing faster response times, more consistent communication, and our teams are freed up to focus on complex queries that truly require human intervention.”
Charlie Haynes, CEO
Ready to Transform Email Management?
Let Sabio show you how AI can reduce costs, improve response times, and deliver better customer experiences through Generative AI-powered email automation.
Contact us