Sabio CX Community Day – AI & Automation | Manchester
- 13th November 2025
- 11:00 - 17:00
- Manchester
The Rise of Agentic AI
If you’re leading or supporting AI transformation in your contact centre, focused on improving customer experience, or exploring how autonomous AI can drive measurable impact, Sabio’s AI Community Day is designed for you.
This interactive event brings together CX, operations, and technology leaders to share real-world challenges and practical strategies. You’ll hear from and connect with your peers who are applying AI and challenged with the outlook and growth of Agentic AI to reshape journeys, reduce effort, and deliver results.
The agenda includes expert-led sessions from Sabio’s AI team, live demonstrations of next-generation solutions, and customer-led stories that showcase outcomes and lessons learned.
11:30
Welcome
From Assistive to Agentic AI
12:00
Designing Autonomy
Understanding what makes AI truly agentic and how it drives measurable business impact.
12:30
Innovation Deep Dive: Designing Your Agentic Blueprint
Hands-on session exploring how Agentic AI can transform a customer journey.
13:15
Lunch and Networking
Time to connect with peers and explore live demonstrations.
14:30
Making the Transition
Exploring the challenges for organisations moving from automation to autonomy.
15:15
Roundtable: Strategy, ROI, and Change Leadership
Discussion on unlocking ROI and leading organisational change with Agentic AI.
15:45
Future Outlook: From Agentic AI to the Autonomous Enterprise
Looking ahead to what comes next in AI and CX transformation.
16:15
Wrap Up: Key Takeaways
Summary of the day’s insights and call to action for next steps.
16:30
Networking drinks
Let’s continue the conversation. Please join us downstairs for refreshments.
About Sabio Community Days
We’re bringing together practitioners who are looking to develop expertise within their specialist area. The aim of Sabio Communities is to inspire best practice and help members build networks with like-minded people from other organisations.